QIB (UK) Ethical Policy and Complaints Process

As a Shari’a‑compliant bank regulated by the Financial Conduct Authority, QIB (UK) recognises the importance of Treating Customers Fairly (TCF), ensuring good customer outcomes, and adhering to the highest ethical principles in all dealings. Clients are always welcome to raise issues, make complaints, or ask questions, and we will always aim to provide honest responses and resolve problems as they arise.