Our Vulnerable Customer Support services are offered with utmost care to ensure every customer receives the time, attention, and assistance they need.
Features and benefits:
- Translation Services: Majority of our staff speak Arabic for customers who do not use English as their first language.
- Visual impairment: The text size and colour can be changed to help customers with visual impairment or reading difficulties.
- Fraud or scams - If you are unsure about a caller or product offered to you, kindly contact us.
- Illness or financial difficulties: In the unfortunate event you face such difficulties our trained Relationship Managers can support and discuss various options with you.
Ways to contact us:
- Visit our Branch: 43 Grosvenor Street, London, W1K 3HL
- Dedicated Relationship Manager: Kindly contact your Relationship Manager who is trained and ready to assist.
- Email: info@qib-uk.com
- Phone: +44 (0) 20 7268 7200
If you need our help, we are always here.
To find out more about our customer support services kindly contact your Relationship Manager, visit our website or call our main office on +44 (0) 20 7268 7200.